Privacy Policy
Last Updated: September 21, 2026
Makers’ Muse respects your privacy and is committed to handling your personal information responsibly. Makers’ Muse is a brand/trademark operated by Sarga Additive Manufacturing. In this Privacy Policy, references to “Makers’ Muse,” “we,” “us,” or “our” refer to Makers’ Muse and its operating entity, Sarga Additive Manufacturing, as applicable.
This Privacy Policy explains what personal information we collect, why we collect it, how we use, store and share it, and the choices and rights available to you when you interact with Makers’ Muse. It applies to information collected through the Makers’ Muse website, enquiry and registration forms, Facebook and Instagram lead forms, programme enquiries, and communications related to Makers’ Muse programmes and services.
Information We Collect
Depending on how you interact with Makers’ Muse, we may collect information such as:
- Name
- Email address
- Phone number
- City or location
- School or educational institution
- Student’s grade or age group
- Programme interests or preferences
- Responses to questions included in enquiry, registration, or lead forms
- Other information you voluntarily provide when contacting us
When you use our website, certain technical information may also be collected through cookies, analytics tools, and similar technologies. This may include:
- Device type
- Browser type
- Pages visited
- Referral source
- Website interactions
- Advertising or campaign interactions
Facebook and Instagram Lead Forms
Makers’ Muse may run advertisements and lead-generation campaigns through Meta platforms, including Facebook and Instagram. When you submit a Meta Instant Form or another lead form connected with a Makers’ Muse advertisement, the information you choose to provide may be shared with Makers’ Muse. This may include your name, email address, phone number, and answers to questions included in the form.
We use this information to respond to your enquiry and provide information about the programme or service you expressed interest in, including the Young Scholars Research Program (YSRP) and other Makers’ Muse educational programmes.
Submitting a lead form does not by itself constitute enrolment or admission into a Makers’ Muse programme.
How We Use Your Information
Makers’ Muse may use the information you provide to:
- Respond to your enquiry or request
- Provide information about programmes and services you expressed interest in
- Contact you regarding Makers’ Muse programmes, including YSRP
- Process registrations or expressions of interest
- Provide programme-related updates and support
- Maintain enquiry and programme administration records
- Manage and follow up with prospective participants
- Understand interest in our educational programmes
- Improve our website, forms, programmes, and communication
- Measure the performance of our advertising and marketing campaigns
- Prevent misuse or fraudulent activity
- Meet applicable legal or regulatory requirements
After you submit an enquiry, registration, or lead form, Makers’ Muse may contact you using the details you provided through phone calls, email, or WhatsApp.
How We Store and Manage Lead Information
Information submitted through our website, advertisements, enquiry forms, or registration forms may be stored and managed using Freshworks and other internal business records or tools used by Makers’ Muse. We may use these systems for purposes such as:
- Recording enquiries
- Managing prospective participant information
- Following up on programme enquiries
- Maintaining communication history
- Programme administration
- Internal reporting and record keeping
Access to personal information is limited to Makers’ Muse personnel and authorized service providers who require the information for legitimate business, communication, or programme-related purposes.
Student and Children’s Information
Some Makers’ Muse programmes are intended for school students and young learners. Depending on the programme or enquiry, we may receive information relating to a student, such as their grade, age group, educational interests, school, or programme preferences.
Where parental or guardian involvement or consent is required, parents or guardians should provide or authorize the relevant information on behalf of the child. We aim to collect only information reasonably required to:
- Respond to an enquiry
- Evaluate programme interest
- Process a registration
- Administer an educational programme
- Communicate programme-related information
- Provide the relevant educational service
We do not intend to use children’s personal information for unrelated advertising purposes. Parents or guardians who believe information relating to their child has been submitted incorrectly or without appropriate authorization may contact us to request review, correction, or deletion.
Cookies and Analytics
The Makers’ Muse website may use cookies and similar technologies to operate the website, understand how visitors use it, measure website performance, and evaluate marketing activity. These technologies may collect information such as:
- Browser and device information
- Pages visited
- Referral source
- Website interactions
- Advertising or campaign interactions
Where applicable, you can control or restrict cookies through your browser settings or consent controls available on our website.
Advertising and Third-Party Services
Makers’ Muse may use third-party platforms and service providers to operate our website, manage enquiries, communicate with users, analyze website activity, store or process information, and run or measure advertising campaigns. These services may include platforms such as:
- Meta, including Facebook and Instagram
- Freshworks
These third-party providers may process certain information on our behalf or as independent service providers according to their applicable terms and privacy policies. When you interact directly with a third-party platform or service, that provider’s own privacy policy and terms may also apply. Makers’ Muse does not control the independent privacy practices of third-party platforms.
How We Share Your Information
Makers’ Muse does not sell your personal information.
We may share or process personal information with authorized service providers where reasonably necessary to:
- Operate our website
- Manage enquiries and leads
- Communicate with users
- Deliver or administer educational programmes
- Store and maintain business records
- Provide technical or operational services
- Analyze website usage
- Run and measure advertising campaigns
We may also disclose information where required by applicable law, legal process, court order, or a valid request from an authorized government or regulatory authority. We aim to limit such sharing to information reasonably necessary for the relevant purpose.
Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. This may include retaining information for:
- Enquiry follow-up
- Programme registration and administration
- Communication with participants or prospective participants
- Maintaining appropriate business records
- Resolving complaints or privacy requests
- Meeting applicable legal or regulatory requirements
When personal information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal and operational requirements.
Data Security
Makers’ Muse takes reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure. We also aim to restrict access to personal information to authorized personnel and service providers who require it for legitimate purposes.
However, no website, online transmission, communication platform, CRM system, or electronic storage system can be guaranteed to be completely secure.
Your Choices, Rights and Privacy Requests
Depending on applicable law and the circumstances, you may contact Makers’ Muse to:
- Ask about the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Withdraw previously provided consent where applicable
- Ask how your personal information is being used
- Request that promotional communications stop
- Raise a privacy-related grievance or complaint
We may need to verify your identity before processing certain privacy requests. If you withdraw consent, we will stop the relevant processing where that processing depends on your consent, subject to applicable legal requirements or other lawful grounds for retaining or processing the information.
To submit a privacy request, data deletion request, correction request, consent withdrawal, grievance, or complaint, contact: info@makersmuse.in
Third-Party Links
Our website, advertisements, emails, or other communications may contain links to third-party websites, applications, or services. Makers’ Muse is not responsible for the privacy practices, security, or content of independent third-party websites or services. We encourage users to review the privacy policies of those services before providing personal information directly to them.
Changes to This Privacy Policy
Makers’ Muse may update this Privacy Policy when our programmes, services, technologies, data practices, or applicable requirements change. Any updated version will be published on this page with a revised Last Updated date. We encourage users to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy, how Makers’ Muse handles personal information, or wish to exercise a privacy-related right or raise a grievance, contact: